Back in 2020, I became a Certified Professional Facilitator (CPF)—a milestone I was pretty chuffed about. Now, four years later, I’ve successfully completed my recertification, proving that I’m still passionate about facilitation (and that I’ve learned a thing or two along the way!).

Being a professional facilitator isn’t just about running workshops; it’s about guiding groups to real, meaningful outcomes. Since first earning my CPF, my facilitation practice has evolved, my confidence has grown, and I’ve fine-tuned how I create engaging and productive sessions. Here’s how:

1. I talk more, write less (and my facilitation is stronger for it!)

Early on, I relied on lengthy proposals to win clients. Now, I know that facilitation is about connection—so I keep documents short and focus on collaborative conversations instead. This shift has made my process smoother and helped me build stronger relationships with clients.

2. My facilitation toolkit is bigger and better

Once upon a time, LEGO Serious Play played a starring role in my sessions. While I still love a hands-on approach, I’ve expanded my range of facilitation techniques to suit different groups and styles. I now blend creative problem-solving, visual mapping, and reverse logic exercises to make sessions more inclusive and engaging.

3. I create more intentional participation

Great facilitation is about ensuring that every voice is heard. I’ve become more skilled at reading group dynamics, structuring discussions to include quieter participants, and using peer-nomination methods to bring in diverse perspectives. A well-designed facilitated session makes space for all contributions—not just the loudest ones.

4. A little humor goes a long way in facilitation

A well-placed joke can set the tone for a great facilitated session. After training with a stand-up comedian (yes, really), I started using humor more intentionally to create a relaxed, participatory environment. It turns out, making people laugh (a little!) helps them engage more fully in the facilitation process.

5. I know when to say ‘no’ to the wrong facilitation fit

Working with other professional facilitators has given me insight into my own strengths and boundaries. I’ve learned to recognise when a project or partnership isn’t the right fit, and I stay true to my facilitation values. Saying ‘no’ when needed has actually made my work more impactful.

So, should you hire me because I’m a Certified Professional Facilitator?

Still no!

Being a Certified Professional Facilitator proves that I’m skilled, experienced, and committed to ongoing learning in facilitation. But the real test is whether we work well together. If you’re looking for a facilitator who listens, adapts, and brings energy to your sessions, then let’s chat.

Here’s to the next four years of growth, learning (and moving tables)!